Frequently Asked Questions

Part Compatibility. Can You Help?


Absolutely! If you're unsure whether a part is the correct fit for your vehicle, we're happy to check it for you before you order. The best way for us to confirm compatibility is with your VIN (Vehicle Identification Number). If you can't locate your VIN, we can often look it up using your registration number instead.

Our team uses multiple manufacturer and industry databases to verify the exact part your vehicle requires, helping ensure you receive the correct part the first time. Simply send us your VIN or registration number, and we'll take care of the rest.

Shipping Information

Shipping Disclaimer: Please note when buying panels or glass items from us that we have a freight waiver you need to agree to before we send any panels.

Whilst all efforts are made to package and prep panels safely, once it leaves our site how it is handled is out of our control. We are unable to assist with any returns/refunds/reimbursement for damages incurred in transit by the couriers. Please note that all freight is sent at the buyer's own risk of damage - and we will not freight the panel or glass item unless these terms are agreed to by the customer.

As automotive parts are often quite large and heavy, and we can only have one listed cost for estimated shipping per item for all of Australia, larger deliveries are often subject to delivery surcharges that could be over the amount estimated on the listing. If we find that this is the case in your order, we will contact you to discuss options. For any shipments of overly heavy or large items we recommend contacting us prior to your order being placed to avoid this circumstance after purchase.

Delivery surcharges may apply for SA, WA, NT, TAS and some regional/remote areas. For any shipments in these such locations we recommend contacting us prior to your order being placed.

A physical address (not a P.O. Box) and phone number must be supplied for shipping, especially for larger items.

For small parcels we usually send via Australia Post, Aramex Australia, Fedex, StarTrack or Couriers Please for larger or heavier items we use Team Global Express, or other courier companies where necessary.

If you would prefer to collect from us or arrange your own delivery on an item please let us know, we can facilitate collections from our store during business hours.

Pick Up In-Store Information

We are located in Kunda Park QLD Australia, and are open for business and contact Monday to Friday 8am-5pm Weekdays, excluding public holidays.

Warranty & Returns

Returns Policy

We offer a 3-month warranty on all items purchased from our store. Please note that this is a parts-only warranty. Labour, towing, accommodation, freight, or any other associated costs will not be reimbursed.

Returns for change of mind or incorrectly ordered items are accepted within 30 days. Simply send us a message to let us know. If your order was placed through eBay, please open a return request through your eBay order.

Please note that any freight costs associated with returning an item are the responsibility of the customer. The customer must organise and pay for the return freight to our premises.

If you experience any issues with your item, please contact us immediately. Wherever possible, we prefer to supply a replacement rather than issue a refund and would appreciate the opportunity to resolve any problems before a return is processed.

How We Typically Supply Parts

Wheels are supplied without tyres unless specifically stated otherwise.

Steering wheels are supplied without horn pad or airbag. This is not something we can negotiate on.

Doors are supplied as shell and hinges only. (Tailgates are often supplied with fixed/glued in glass, please read the listing or ask us for clarification).

Radiator supports are supplied bare without radiators/fans/intercoolers/bumper reinforcements etc.

Seats are supplied less headrests and seatbelt parts unless specifically stated otherwise.

Door trims are supplied without handle levers or window switches.

Engines are supplied bare long from rocker cover(s) to the bottom of the sump less the accessories such as starter, alternator, power steering pump, AC compressor and wiring harness etc.

Transmissions are supplied complete with torque converters and valve body.

Accessory items like bull bars, nudge bars, side steps, roof racks and towbars are supplied with all available mounting brackets, bolts and available wiring from our vehicle.